VoiceCon: Nortel Adds Mobility To Unified Communications Mix - InformationWeek

New communication theory waiter software system from Nortel allows endeavors widen VoIP and incorporate communication theory characteristics to cell telephones and smartphones, improving determination devising and productivity, the seller said Monday at the VoiceCon tradeshow in Orlando, Fla.

Nortel's mobile incorporate communication theory solutions are embedded in Communication Waiter 1000 information science PBX 5.5, available in April, and the new Mobile River Communication 3100 2.0, a fixed-mobile convergence system for endeavors that's available now. The seller also unveiled information science Softphone 2050 3.0 for laptop computer PCs and a new high-capacity SIP DECT system for outside the United States.

Businesspeople usage about six different communicating devices and almost as many applications on those devices, but that's not helping people link any more than easily, Nortel said. By adding mobility to the incorporate communication theory mix, workers can get rid of wasted clip and the defeat of managing multiple telephone Numbers and voice-mail boxes, the company said.

Now, mobile workers acquire entree to the same voice career characteristics as the corporate network, like dialing by extension, conferencing, and phone call transferring. Nortel have also added single telephone figure and voice mail across multiple devices (desk phone, PC, and mobile). As with instantaneous messaging, a presence index allows co-workers cognize an individual's availability and online status. A handoff key lets users to shift phone calls from their mobile to their desktop phones.

Unified communication theory can assist cut down mobile communication theory costs by up to 30% through more than efficient handling of mobile phone calls using corporate dial plans, the seller said.

Call completion rates addition anywhere from 30% to 50% with mobility and incorporate messaging, said Brant Kelly, senior analyst and spouse at Wainhouse Research. "Companies can also merchandise nest egg from mobile telephone complaints for an increased pass in Wi-Fi networks, dual-mode phones, customer-based equipment, or licences to back up a mobile incorporate communication theory deployment," he added.